We do not accept returns of peptides due to possible product degradation. We will accept limited returns if a product arrives damaged.Please contact customer service at [email protected] for instructions. If shipment has been lost by the carrier (i.e. USPS, UPS,…) and it is not recovered, and the delivery confirmation report shows a non-delivery then we will reship at no cost to the customer. However, if the shipment is claimed to be lost by the carrier (i.e. USPS) and the delivery confirmation shows “delivered” then our guarantee has been fulfilled and WE WILL NOT RESHIP FREE OF CHARGE.
Chargebacks are taken very seriously and will be treated as fraud against our company. If you have changed your mind about a product, it is not grounds for filing a fraudulent usage claim.
Please contact us if you have any issues with a product to explore your options.
You can find more information about consumer laws in the Fair Credit Billing Act.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
V&G Research is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act.
